CREO Install Steps

Important Notes:

  • You MUST be attached directly to a Johns Hopkins network (wired, wireless, or VPN) to be able to reach the license server.
  • Some have had trouble identifying where to type in the license server information for CREO.  There’s a screenshot below.  That license server is [email protected].
  • For a few residential but Hopkins-networked locations you might not be able to connect to the license server even when connected to the JHU network.  It’s their network — we can’t fix it! You can work around this problem by using [email protected] as the license server string.

ARM Mac Users:

If you have an ARM Mac (like an M1 or M2 Macbook) and want to try to install Creo there are some extra steps that need to be followed. NOTE that this isn’t a great solution for serious work, but many have found it good enough for completing homework assignments. Serious CAD users should use real x64 Windows on real Windows hardware.

  • Create your Windows virtual machine. Windows 11 on ARM is required. Refer to the documentation for Parallels or VMWare to see how to do this.
  • Download and run the installer in the new virtual machine. You will probably get this error at the end of installation about the Visual C++ Redistributables, but it can safely be ignored.
  • Before launching Creo, you must edit a file AS WINDOWS ADMINISTRATOR. If you do not do this AS ADMINISTRATOR you won’t be able to save the edited file and the application won’t launch.
  • Hit the Start button, type CMD, and then select Run as administrator
  • In the resulting Administrator Command prompt, type (for version 10.0.0.0)

    notepad “\Program Files\PTC\Creo 10.0.0.0\Parametric\bin\parametric.psf”
  • At the top of the Notepad file, add the lines

    ENV=PROCESSOR_ARCHITECTURE=AMD64
    ENV=PRO_MACHINE_TYPE=x86e_win64


    and save the file.
  • You can now launch Creo on ARM Windows
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